Gartner talks down Indian outsourer fraud effects
Value-Added Network Services (VANS) Deadline Tight, Says Cell C
South Africa to Double Call Centers by 2008
VoIP to Saturate South Africa in 2005
Offshore Outsourcing Must Be Part of Business Strategy
British Firm Calls on Cape Town
Hot Line From the Cape
Tool Box: Modern System Viable
African VoIP Association On the Cards
Cape Town vs. India for UK's Offshore Contact Center Business
Gauteng Has 60% of South Africa's Call Centers
South Africa Holds Its Own In Global Call Center Industry
How Economically Viable is VoIP?
VoIP Will be Legalized First in West Africa, Says New Report
VoIP to be Legal at Last
South Africa Calls for More Government Control of Net
VoIP Conference for Western Cape
Setting Up a Contact Center in Mauritius (Word document - opens in separate window)
Botswana International Financial Services Centre December 2004 Newsletter (PDF - opens in separate window)
Gauteng Economic Development Agency's Information on Call Centers
VoIP and the Emerging-Market Call Center
Outsourcing, Part 2: Uncovering the Hidden Cost
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